Effective Date: June 1, 2025
These Terms of Service (“Terms”) govern your use of the ICE software platform (“the Software”), developed and operated by prod-solution.com (“we,” “our,” or “us”). By installing, accessing, or using the Software, you agree to these Terms.
We grant you a non-exclusive, non-transferable, and revocable license to use the ICE Software in accordance with the subscription tier you have purchased: Basic, Equipment, or AI.
You agree not to:
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Resell, sublicense, or otherwise distribute the Software
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Modify, reverse engineer, or attempt to extract the source code
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Use the Software in any unlawful or unauthorized way
All rights not expressly granted in these Terms are reserved by prod-solution.com.
To access the Software, you may need to register a user account. You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account is your responsibility.
We reserve the right to suspend or terminate your access if we detect:
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Violation of these Terms
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Fraudulent or abusive behavior
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Failure to pay applicable subscription fees
The Software is offered under a subscription model.
Your subscription:
- Will automatically renew unless canceled prior to the renewal date
- Is tied to your account and not transferable to others
- May be canceled via email at any time
You agree to provide accurate billing information and authorize us to charge recurring subscription fees.
If you are not satisfied, you may request a refund within 30 days of your initial subscription.
Beyond this period, refunds are not guaranteed and will be reviewed on a case-by-case basis.
We strive to maintain a high level of availability and performance for the Software. However, we do not guarantee uninterrupted or error-free service.
We may:
- Apply security patches or performance updates at any time
- Add, modify, or remove features from the Software
Some features may require additional licensing or upgrades.
By using the Software, you agree to:
- Comply with all applicable local, national, and international laws
- Avoid storing or processing unlawful or harmful content
- Report security issues or violations promptly to our support team
You are solely responsible for your use of the Software and any data you input, upload, or store.
We respect your privacy and limit data collection to only what is necessary to operate the Software and validate licensing.
We:
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Never share your personal data with third parties except as required for payment processing or legal compliance
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Store data securely using industry-standard protections
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Offer account deletion and data removal upon request
For full details, refer to our Privacy Policy.
All intellectual property rights in the Software, including the code, branding, design, documentation, and interface elements, belong exclusively to prod-solution.com.
You may not use our branding, logos, or design elements without written permission.
To the fullest extent permitted by law, we will not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data or business interruption
- Damages exceeding the amount you paid in the last 12 months
The Software is provided "as is" without warranties of any kind.
In the event of any dispute or claim arising from the use of the Software, such matters shall be governed by the laws of Montenegro. Any legal proceedings will be submitted to the exclusive jurisdiction of the courts located in Podgorica, Montenegro.
We may revise these Terms occasionally. If we do, we will notify users via the Software or our website. Continued use after changes constitutes acceptance of the updated Terms.
You are encouraged to review the Terms periodically.
In the event of any dispute or claim arising from the use of the Software, such matters shall be governed by the laws of Montenegro. Any legal proceedings will be submitted to the exclusive jurisdiction of the courts located in Podgorica, Montenegro.